Join Innovation, Move the GlobeLeading A New World of Life and Pensions Services
EdinburghUp to £37,000 ASAP startPermanent, 35 hours per weekHours: Monday to Friday between 8am - 6pm and Saturday (1 in 3) 9am - 12.30pm (Shift rota).
Have you always wanted to work for some of the world's most prestigious insurance companies? Our client, a leader of business process services for the Life & Pensions (L&P) industry, are looking for Team Manager to join their Savings & Investments team in Edinburgh.
You should have a knack for leading and inspiring a key team within Savings & Investments Telephony to maintain the highest standards of efficiency and accuracy. This varied and challenging role will involve everything from managing resources, monitoring absence and developing team members to producing performance statistics.
Key Accountabilities* Get to work for some of the largest globally recognised names in the Life & Pensions industry;* Performance Management, development, motivation, coaching, succession planning and career planning responsibilities for colleagues across business area* Ensure effective planning and control of resources as well as operational efficiency and delivery of key performance indicators* Liaise with both internal and external stakeholders from any stage in the end to end process* Deliver a culture of effective colleague engagement, continuous improvement and customer focus* Contribution towards other projects
About You* Ideally you'll already have some line and performance management experience under your belt, gained in a similar environment.* Experience of working with Continuous Improvement in order to manage capacity and deliver high quality output would be an advantage* A passion for detail and accuracy is also important.
The Location* Based within City Centre* Great connections to public transport* Restaurant and coffee bar available onsite
Benefits* Discretionary annual bonus (up to 10%)* Company pension scheme membership* 25 days holidays + 8 bank holidays* Holiday allowance rising with promotion* Gain professional accreditation on completion at no extra cost through our bespoke 24/7 professionally accredited online learning and development tools* 24/7 access to a wide range of books* Receive a wide range of retail discount shopping schemes* Access to our Confidential Helpline is available to be used by you and your family* Get to volunteer in our own employee communities throughout the working day* Any other relevant benefits related to the role* Develop your career through a wider global organisation of the TCS family
Don't miss this highly competitive opportunity, apply today.