Customer Service Advisors, Peterborough, Permanent, £18 200, various start dates.Due to growth in the business, my client is seeking Customer Service Representative (Inbound Call Handlers)...
Our busy contact centre is looking for a number of Customer Service Advisors on a Permanent basis in Peterborough to start on the 8th October 2018. We are paying up to £18 500 a year + excellent benefits. You will be the face of the company working for such a prestigious financial organisation and you will be the first point of contact for our customers, the role will involve you responding to pension enrolment queries, and you will learn specific product knowledge through training to assist callers with their questions. Full training is provided and no previous Financial Service experience is required, we are looking for individuals who can demonstrate a flexible, positive attitude and who enjoy helping others. As the role is primarily telephone based, you will need to display clear and concise communication skills and the ability to build relationships with your customers and colleagues. In return we offer;
- 23 days holidays + Bank Holidays
- Shift allowance
- Performance related role
- Working Monday to Friday(some additional weekend work required)
- 40 hours a week
- Contributory pension
- Excellent training
- Beautiful site with free car park
If you possess excellent communication skills, a confident, professional telephone manner and have a passion for customer service please don't hesitate to give us a call, we'd love to hear from you!
Guidant Group is acting as an Employment Agency in relation to this vacancy. Guidant Group is committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please mention this at any stage.