Senior Complaints Investigator

Job Ref: 11055
Sector: Financial Services
Job Type: Contract
Date Added: 21 November 2018
  • Bristol, England
  • £20,500 - £25,202 per Annum
  • anella.lewis
  • 01582 320 885

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Senior Complaints Investigator, Bristol, Permanent, 35hrs p/w, £20,500-£25,000

Are you passionate about providing excellent customer service? Do you dream of joining a reputable company where you are a valued employee? Do you fancy a Monday - Friday role?

Our client is a leading provider of business process outsourcing (BPO) services to the UK Life and Pensions industry. We are excited to be looking for a number of customer service professionals to become part of our ever-growing organisation based in Bristol. You will be responsible for resolving all complaints in a timely, effective manner. The role will involve you investigating the complaint thoroughly finding the right resolution for our customers and restoring their faith in our company

In return we can offer:

  • Salary £20,500-£25,000 per annum
  • 23 + 8 Bank Holidays
  • Discretionary annual Bonus
  • Pension Scheme
  • Subsidised Onsite Gym
  • Free shuttle bus from the city centre
  • Free Parking
  • Subsidised On site Restaurant
  • Cycle to Work Scheme
  • Career Development opportunities
  • Full training

If you possess excellent communication skills, and have a passion for customer service please don't hesitate to give us a call, we'd love to hear from you.

Interviews are taking place immediately!


Guidant Global is acting as an Employment Business in relation to this vacancy. Guidant Global is committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please mention this at any stage.

21/12/2018 08:54:28
GBP 20500 20500.