Customer Service Administrator 6 month FTCCraigforth£17,200 per annum Join us. You'll fit right in. Diligenta is seeking Customer Service Administrators who are passionate...
Customer Service Administrator
Join us. You'll fit right in.
Diligenta is seeking Customer Service Administrators who are passionate about delivering excellent customer service, to join their Customer Services Back Office team in Bristol. Your role will be to provide an excellent service to customers through efficiently and confidently managing customer enquiries relating to life and pensions policies.
Diligenta is a UK-based FCA regulated subsidiary of Tata Consultancy Services (TCS) and a leading provider of business process services for the life and pension industry, administering over 11 million policies on behalf of our clients. We deliver a wide range of services including Customer Services, IT and Change Management and providing an excellent customer service is at the heart of everything we do.
About the role:
In this role you will use your customer service skills and experience to respond to customer enquiries on a daily basis, working as part of a team. If you don't already work in a life and pensions-related role, don't worry, full training will be provided to develop your skills and knowledge and we will provide you with great opportunities for career progression.
The successful candidate will have:
- GCSE Grade C or above to include Maths and English (or equivalent)
- A strong customer focus with excellent attention to detail
- The ability to work as part of team with a flexible approach
In return, you'll receive:
- Discretionary annual bonus
- Company pension scheme
- 23 days holidays + 8 bank holidays
- City Centre Location
- Career development opportunities
Don't miss this opportunity, apply today!
Diligenta is committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the recruitment process, please advise us when you apply.
Guidant Global is acting as an Employment Agency in relation to this vacancy. Guidant Global is committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please mention this at any stage.