Customer Service Representative

Job Ref: 11357
Sector: Office / Administration
Job Type: Permanent
Date Added: 29 January 2019
  • Bridge of Allan, Stirling, Scotland FK9 4UE
  • £17,500 - £23,000 per Annum
  • Anella Lewis
  • 01582 320 885

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Stirling, Craigforth, Customer Service Representative, 37.5hrs p/w, up to £23,000

Are you passionate about providing excellent customer service? Do you dream of joining a reputable company where you are a valued employee? Do you fancy a Monday - Friday role?

Our client is a leading provider of business process outsourcing (BPO) services to the UK Life and Pensions industry.

We are excited to be looking for Customer Service professionals to become part of our ever-growing organisation based in Craigforth. You will be the face of the company working for a prestigious financial organisation and you'll be the first point of contact for our customers. The role will involve you responding to Life and Pension queries and you will learn specific product knowledge through training to assist callers with their questions.

Full training is provided and no previous Financial Service experience is required, we are looking for individuals who can demonstrate a flexible, positive attitude and who enjoy helping others. As the role is primarily telephone based, you will need to display clear and concise communication skills and the ability to build relationships with your customers and colleagues.

In return we can offer:

  • 23 + Bank Holidays per annum
  • Performance related bonus
  • Pension Scheme
  • Free shuttle bus from the city centre
  • Free Parking
  • Cycle to Work Scheme
  • Career Development opportunities
  • Full training

We have a start date for the 4th March 2019, with a selection of various interview dates and times available

If you possess excellent communication skills, a confident, professional telephone manner and have a passion for customer service please don't hesitate to give us a call, we'd love to hear from you!

Why not talk to one of our dedicated recruitment specialists and apply today!

Guidant Global is acting as an Employment Agency in relation to this vacancy. Guidant Global is committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please mention this at any stage.

28/02/2019 03:25:01
GBP 17500 17500