Customer Service Advisor

Job Ref: 11541
Sector: Office / Administration
Job Type: Contract
Date Added: 15 March 2019
  • Belfast, County Antrim, Northern Ireland Belfast County Antrim GBR BT1 6FB
  • £18,640 per Annum
    ANNUM
  • Theeraphat Rayab
  • 020 30964419
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Customer Service Advisor

£18,640 p/a pro rata

7 month contract

Belfast City Centre

Are you looking to be part of a world-leading drinks company? If you love customer service, looking to work sociable hours and want to be part of an amazing team environment, then we have the perfect opportunity for you!

What will I be doing in this role?

As a Customer Service Advisor, you'll be taking incoming calls from customers, taking responsibility to resolve any queries to guarantee customer satisfaction. This ranges from processing orders to handling escalations.

What skills do I need to have?

We are looking for someone with previous experience in customer service, preferable in a call centre with 5 GCSEs grade A-C (or equivalent) including Maths and English.

  • Excellent communication skills
  • Great telephone manner
  • Proven experience in a Customer Service role in a similar business services or contact centre environment.
  • Strong IT skills
  • Microsoft Office experience would be advantageous
  • Ability to influence stakeholders cross functionally in a customer and commercial facing role would be desirable.

This is a Customer Service Executive role in Belfast looking to pay up to £18,640 p/a pro rata. If you have the relevant skills and experience, apply now!

Guidant Global is acting as an Employment Business in relation to this vacancy. Guidant Global is committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please mention this at any stage.

Guidant
14/04/2019 05:22:23
GBP 18640 18640