Customer Service Representative

Job Ref: 456
Sector: Office / Administration
Job Type: Permanent
Date Added: 11 March 2019
  • Reading, Berkshire, England Reading Berkshire GBR RG1 3ES
  • £18,500 - £23,000 per Annum
  • Craig Davies
  • 01582 320884

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Customer Service RepresentativeReadingUp to £23,000 ASAPPermanent, 37.5 hours per week (Monday - Friday)Hours are between 9.00am - 5.30pm (No Shift Rota)

We are looking for confident Customer Service Representatives to join our Administrative team in Reading. You should have a knack for written and verbal communications. Our in-house training will help you achieve your best potential by getting you familiarised with our wide range of products. Working as part of a team, you will be an important first point of contact to assist our customers in their queries, as well as in updating our relevant systems.

Your Role With Us:* Get to work for some of the largest globally recognised names in the Life & Pensions industry;* Deliver excellent customer service to our valued customers;* Appropriately problem solving and responding to customers (including vulnerable customers and complainants) based on their needs;* Taking initiative and ownership of what you do;* Continually develop and refine your personal skills and knowledge to improve support.

What We're Looking For:* A helpful "can-do" attitude with an appetite to learn!* Understanding of the financial services industry (desirable)* GCSE Grade C or above to include Maths and English or equivalent* Good written communications skills * Good IT skills including word and excel* Good time keeping* Self-Motivated* Ability to work under pressure

The Location:* Reading * Car parking on-site - subject to availability* 12 minute walk from train station

Benefits:* Discretionary annual bonus (up to 5%)* Company pension scheme membership* 23 days holidays + 8 bank holidays* Holiday allowance rising with promotion* Gain professional accreditation on completion at no extra cost through our bespoke 24/7 professionally accredited online learning and development tools* 24/7 access to a wide range of books* Receive a wide range of retail discount shopping schemes* Access to our Confidential Helpline is available to be used by you and your family* Get to volunteer in our own employee communities throughout the working day

Don't miss this competitive opportunity, apply today!

REF: 45611

Guidant Global is acting as an Employment Agency in relation to this vacancy. Guidant Global is committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please mention this at any stage.

10/04/2019 10:49:36
GBP 18500 18500