Out of hours / Customer service agent / working from home

Job Ref: 54321
Sector: Office / Administration
Date Added: 06 February 2018
  • Brighton, East Sussex, England
  • £8.89 - £8.90 per Hour
  • Samantha Sathiadas
  • 0203096411

Quick Apply

Request a callback

Send To A Friend

A fantastic opportunity has arisen for a bright and dedicated Customer service Agent ideally based in Brighton or close too as this is where training would be held. The role is an ASAP start date initially for a period of 3 months but could be extended until December.

The role is working for a leading Recruitment Process Outsourcing Company. On offer is a competitive rate of £8.89 per hour plus holiday pay, working remotely.

Your Responsibilities will include:

Working Shift patterns...

The patterns are

Friday nights : 1800-2200 then sleep in from 2200-0600 then work from 0600-0800

Saturdays : 0800-1600 or 1600-2200 then sleep in from 2200-0600 then work from 0600-080

  • Providing an out of hours service for emergency agency cover across our public and private sector clients

  • Dealing with queries from clients and suppliers

  • Filling shifts

  • Preparing handovers to day team

  • Loading data onto our in house database

Ideal candidates will have:

  • Excellent communication skills
  • Grade C or above for Maths and English language at GCSE or equivalent
  • Computer literate - must have your own computer or laptop
  • Strong customer service background (no sales involved)
  • Strong attention to detail
  • Good I.T Skills
  • Ability to work under pressure
  • Must know excel, outlook and accurate data entry.
  • Problem solving ability

This is Customer service role working remotely but training will be taking place in our Brighton office.

APPLY NOW!!!

Guidant Group is committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please mention this at any stage

Guidant Group is acting as an Employment Business in relation to this vacancy. Guidant Group is committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please mention this at any stage.