Customer Service Advisors, Peterborough, Permanent, £18 200, various start dates.Due to growth in the business, my client is seeking Customer Service Representative (Inbound Call Handlers)...
Are you passionate about providing excellent customer service? Do you dream of joining a reputable company where you are a valued employee?
Our client is a leading provider of business process outsourcing (BPO) services to the UK Life and Pensions industry. We are excited to be looking for Customer Service professionals to become part of our ever-growing organisation based in Peterborough. You will be the face of the company working for a prestigious financial organisation and you'll be the first point of contact for our customers. The role will involve you responding to Pension and Life queries and you will learn specific product knowledge through training to assist callers with their questions.
Full training is provided and no previous Financial Service experience is required, we are looking for individuals who can demonstrate a flexible, positive attitude and who enjoy helping others. As the role is primarily telephone based, you will need to display clear and concise communication skills and the ability to build relationships with your customers and colleagues.
In return we can offer:
- Up to £18,200 annum
- 23 + 8 Bank Holidays
- Discretionary annual bonus
- Pension scheme
- Career development opportunities
- Full training provided.
The role is a 40 hour week on a shift rota basis Monday to Friday.
If you possess excellent communication skills, a confident, professional telephone manner and have a passion for customer service please don't hesitate to give us a call, we'd love to hear from you!
Why not talk to one of our dedicated recruitment specialists and apply today!
Guidant Group is acting as an Employment Agency in relation to this vacancy. Guidant Group is committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please mention this at any stage.