British Airways Customer Service Jobs

As a British Airways Customer Services Representative at Heathrow, you'll be delivering a world-class customer service in a 24/7 energetic, ever-changing and fast-paced operational environment. As such you'll need to be flexible and available to work a wide variety of shift patterns. Working patterns for two of our key Customer Service roles are outlined below: 

Part Time Customer Service Representative:
As one of our part time employees, you’ll need to be flexible, working a variety of shift patterns and 21.8 hours per week on a permanent basis. 

Seasonal Customer Service Representative:
As one of our Seasonal employees you’ll need to be flexible, working a variety of shift patterns and 834 hours over the course of the year. Due to the short but intense time-frames involved, this role is especially well-suited to students or those available to work full-time during peak travel weeks of the year such as Christmas or the school holidays. This is also a permanent role. 

Find a job with British Airways

To find out more about our Part Time and Seasonal Customer Service roles, please click on the links below for our latest opportunities on the BA website.